Privacy Policy

Last updated: September 10, 2022

ThePayPortal is committed to protecting your privacy. Please read the following policy to understand how we treat your information.

1. Scope

This Privacy Policy applies solely to the personal information we collect by our website (hereinafter referred to as: Website).

This Privacy Policy applies to all individuals who access our Website and send us inquiries via the website.

2. The information we collect

We may collect personal information about you, such as your name, telephone number, e-mail address, etc. For example, personal information may be collected when you fill out a ‘Contact Us’ form, send us your CV or otherwise provide us personal information through the website.

We also collect some personal information as listed within Merchant Application Form (MAF) our potential clients submit through the website.

3. Purpose and legal basis of processing

We use the personal information we collect in order to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the personal information that we collect as follows:

Providing services

To operate our website, provide our services, communicate with you, and for similar service and support purposes.

Responding to your requests

To respond to your inquiries and otherwise consider or process your request.

We use personal information on the following basis: to perform a contract or to take steps prior to entering into a contract, for legitimate interest (such as for ensuring network and IT security or for the provision of information about our services), on the basis of consent of the individual.

When visiting the Website, the browser you use on your device will automatically and without your activity send to the server of our website: IP address of the device from which the request was sent and which has Internet access, date and time of access, name and URL downloaded files, web page/ application accessed (referrer URL), browser you are using and, if necessary, computer operating system that supports the internet, as well as the name of your provider. The server temporarily stores the specified data in a so-called log file for the following purposes: ensuring the establishment of an uninterrupted connection, ensuring comfortable use of our website/application and assessing the security and stability of the system. The data is stored temporarily during the visit to the page, and then it is automatically deleted. The legal basis for IP address processing is legitimate interest, which arises from the above-mentioned purpose of data processing.

4. Security measures

In relation to personal data, we apply all necessary organizational, technical and personnel protection measures, including but not limited to: restriction of physical access to the system where the personal data is stored; control of access to data, physical and electronic access is only for authorized persons, on the principle Need to Know – only those persons whose jobs require access to records; control of data entry, which implies that only the authorized person collects personal data and stores them in the records; control of data transmission, which implies that the transfer to any authorized person is done only by the usual protected forms of communication; other information security measures, in line with best industry practice.

5. With whom we share personal information?

Personal information may be shared with reliable third parties in accordance with the contractual arrangement, such as our IT service providers and suppliers.

We do not sell or rent your Personal Data or provide lists of our customers to third parties for their direct marketing purposes.

6. How long do we keep your data?

We will keep your personal data only as long as we need in order to fulfil the purpose for which it was collected, or no longer than we have your permission to keep it.

7. Cookies

We use “cookies” on this site. Cookies are data stored on the computer (or other device) of the user of the website (visitor of the website) which enable monitoring and analysis of user behaviour on the Website. Cookies do not usually lead to the identification of a specific user. In case they identify the user, Cookies represent personal data, and therefore all points of this Notice that regulate the processing of personal data apply to them.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Cookies can be removed by changing the settings in your internet browser – Internet browser (Internet Explorer, Firefox, Chrome, Opera, etc.). You can delete stored cookies from your internet browser, but removing individual cookies may reduce the functionality of the website.

We uses Google Analytics. More information about how Google Analytics is used by TPP can be found here:

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Our website uses the code named Facebook Pixel, Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA, (“Facebook”). The Facebook Pixel is a piece of code included on our website. This tool allows us to track the activities of users on our website and consequently to show them personalized advertising messages on the social network Facebook. For these purposes, the Facebook Pixel will establish a connection with the Facebook servers – in this case, the Facebook server will be informed that you have visited our website, and Facebook will add this information to your personal profile on their website. You can find more information about the collection and use of your personal data on the Facebook website, your rights and options here:
You can disable the feature by following the steps described here (you must first be logged into your Facebook account):

The Facebook Pixel allows us to create a so-called virtual audience for the purpose of advertising to users with similar characteristics on the Facebook social network. Facebook will store a cookie on your computer for these purposes. Click here if you wish to withdraw your consent:

8. Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

9. Your rights

As a data subject whose personal information we hold, you have the following rights:

the right to request processing information;
the right to request access to personal data;
the right to request the correction, supplementation or deletion of personal data, as well as the limitation of processing;
the right to data transferability;
the right to process complaints;
other rights guaranteed by the Law.

In relation to the exercise of your rights, we shall provide the person whose data is being processed with all necessary assistance, all in accordance with the conditions and in the manner prescribed by the law.

To exercise these rights or should you have any additional questions regarding the processing of personal data you can contact us at: